Been away for a few days break. Called in at Tim and Adrienne's house in St Fagan's to do a revamp of their garden - which led to another deeply embarrassing retail experience. I've commented before about my total incompatibility with the practice of shopping, and this incident has done absolutely nothing to bolster my confidence.
Called in at Wyevale Garden Centre, and decided to buy the entire sock of Astilia 'banksii', which amounted to three plants. No problem about that you'd have thought. But there was. The plants were priced at £12.99 each, or two for £20.00. Personally, I'd have paid the £32.99 to avoid a fuss - but Mrs D was with me, and she's a proper shopper. So we had Tony the Manager called to the till and after a bit of hooing and hahing he agreed that all three Astelias would be priced at £10 each. I then said that Mrs D had a 10% discount card from another Wyevale Garden Centre. The girl on the till, said that discount cards only apply on Tuesday. I saw no reason to challenge this and paid up. But then Mrs D arrived on the scene, and immediately challenged this judgement. She was right of course. "Oh, its one of those discount cards" was the reply. So Tony the Manager was called from his office again. He agreed that we should have the 10% discount.
But the till machine rejected the refund because it took 15 minutes for the transaction (now about 5 minutes old) to be registered. So Tony and I waited, and eventually, I was able to leave the Garden Centre with my 10% discount, and Tony was able to retreat to his office. And then, as we were loading up our purchases, Mrs D noticed that while we had been charged £10 for the third Astilia as agreed, but that we had been charged £12.99 each for the other two. At first I pretended not to hear, and started the car up ready to go - but No. She wasn't having it. No choice but to trudge back to the till, armed with my receipt, ready to prise Tony out of the Manager's office yet again.
The only satisfying aspect of this horror retail story is that we did have rather more discount than that to which we were entitled - because the 10% discount was taken off the full price of the Astilias, rather than off the discounted Price. 10% off £25.98 rather than off £20.00. So we finished up 60p to the good.